Indulge in the vibrant flavors of the Caribbean with every order. DELIVERY Available on Doordash, Grubhub, & Uber Eats! 🍽️
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Catering policy
*Please read and review our catering policy & procedures thoroughly before submitting catering request.Please note: Two forms are available below.Only complete the form that applies to your needs- Catering or Vendor
Sweet Mout Island Cuisine - Catering Policy & Procedures
1. General Policy
Sweet Mout Island Cuisine is committed to providing high-quality, flavorful meals inspired by Caribbean traditions with a health-conscious twist. Our catering service is available for corporate events, private parties, and special occasions. To maintain service excellence, we have established the following policies and procedures.
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2. Ordering & Cut-Off Times
Standard Orders (up to 50 guests)
• Notice Required: Minimum 5 business days prior to the event.
• Cut-Off Time: Orders must be finalized by 12:00 PM, 3 business days before the event date.
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Large Orders (over 50 guests)
• Notice Required: Minimum 5 business days prior to the event.
• Cut-Off Time: Orders must be finalized by 12:00 PM, 5 business days before the event date.
• Last-Minute Requests:
We will accommodate last-minute orders when possible, but a rush fee of 20% may apply, and menu options may be limited.
3. Payment Terms
• A 50% deposit is required at the time of booking to confirm the order.
• Full balance is due 24 hours prior to delivery or pickup.
• We accept all major credit/debit cards, bank transfers, and mobile payment apps.
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4. Cancellations & Refunds
• 48–72 hours notice: 50% refund of deposit.
• Less than 48 hours: Deposit is non-refundable.
• Cancellations must be made via email or in writing.
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5. Delivery & Setup
• Delivery Fees: Based on distance and order size; quoted at the time of booking.
• Setup: Light setup is available upon request. Full service (including staffing) must be arranged in advance and may incur additional charges.
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6. Dietary Restrictions
Please notify us of any dietary restrictions, allergies, or special dietary needs at the time of ordering. While we strive to accommodate all requests, we cannot guarantee the absence of allergens.
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7. Equipment & Rentals
If equipment such as chafing dishes, serving utensils, or décor is needed, it must be requested at the time of ordering. Rental fees may apply.
Let us cater your next event!
Please complete the form below and a member of our team will follow up within 1-2 business days to confirm availability and Catering Quote.
Need a vendor? we've got you covered!
If your business/organization is hosting an event and looking for a vibrant, Caribbean food vendor, please complete the form below and we will review your details and follow up to you to confirm availability, pricing and next steps.
WHAT'S NEXT:
Once your form is submitted, a member of our team will follow up within 1–2 business days to confirm availability and provide pricing details. After confirmation, a service agreement contract will be sent for you to review and complete.Thank you for choosing Sweet Mout Island Cuisine- We look forward to serving you.
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